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Terms and Conditions

This document is an electronic record under the provisions of the Information Technology Act, 2000 (“IT Act”) and applicable rules. It complies with the provisions related to electronic records in various statutes as amended by the IT Act. This document is published in accordance with the Consumer Protection (E-Commerce) Rules, 2020, which require the publication of rules, regulations, privacy policy, and terms and conditions for accessing or using the website. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please read these terms and conditions (“T&C”) carefully. By accessing, browsing, or using www.reekaayurveda.com, or availing of any products offered by Reeka Ayurveda (referred to as “we,” “us,” or “our”), you (“user” or “you”) agree to be bound by these T&C.

These T&C apply to all users of the website, including those browsing or purchasing products. If you do not agree to these T&C, you are advised not to use the website or its services.

The Website and its services (collectively referred to as the “Platform”) are owned and operated by Advait Pharmaceutical, with its registered office at 01, Shamshabad Karariya Road, Shamshabad Pali, Vidisha, India. Our Platform offers Ayurvedic cosmetic and healthcare products developed with a focus on traditional Ayurvedic wisdom and modern formulations.

By using the Platform, you (“user,” “you,” “your”) agree to comply with these Terms and Conditions (“Terms of Use”). Please read them carefully before proceeding.

1. Acceptance of Terms

• By accessing or using the Platform, you agree to these Terms of Use and all policies referenced herein.

• We reserve the right to update these Terms of Use at any time without prior notice. It is your responsibility to review the terms periodically for changes.

2. Products and Services

• The Platform provides Ayurvedic cosmetic and healthcare products.

• All product details, including descriptions and images, are for informational purposes only. Please consult with a healthcare professional if needed before use.

3. User Responsibilities

• You must provide accurate and complete information during account registration and keep your account details updated.

• You are responsible for all activities carried out under your account.

• You agree not to use the Platform or its products for any illegal or unauthorized purposes.

4. Product Disclaimer

• While we strive to provide accurate product information, we do not warrant that descriptions or content on the Platform are error-free.

• Results from the use of Ayurvedic products may vary depending on individual factors.

5. Payments and Charges

• You agree to pay all charges displayed at the time of purchase for products or services.

• Payment can be made through the available payment methods, including UPI and bank transfers.

6. Intellectual Property

• All content on the Platform, including product descriptions, images, designs, and graphics, is proprietary to Reeka Ayurveda.

• Unauthorized use, reproduction, or modification of the content is strictly prohibited.

7. Third-Party Links

• The Platform may include links to third-party websites for your convenience.

• We are not responsible for the content, policies, or practices of these third-party sites.

8. Limitation of Liability

• Reeka Ayurveda is not liable for any damages resulting from the use of our products, Platform, or services.

• Users must ensure that the products meet their requirements before purchase.

9. Returns and Refunds

• Please refer to our detailed Cancellation and Refund Policy for information on cancellations, replacements, and refunds.

10. Governing Law and Jurisdiction

• These Terms of Use are governed by the laws of India.

• Any disputes shall fall under the exclusive jurisdiction of the courts in Vidisha, Madhya Pradesh.

11. Contact Information

In accordance with the Information and Technology Act 2000 and Rules as well as the Consumer Protection Act 2019 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer – Customer Sales

Name: Adarsh Rai

Email: support@reekaayurveda.com

Address: 01, Pali village, Shamshabad, 464111, dist Vidisha MP, India.

Thank you for choosing Reeka Ayurveda, your trusted destination for Ayurvedic cosmetic and healthcare products. By accessing our Platform, you acknowledge and agree to these Terms of Use.

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